State Farm® Insurance Agent Dwan Johnson-Bell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lo S
December 12, 2024
"Nikole was the absolute best! Please google your local State Farm offices for the best rate possible! But hands down Nikole was the best representative I’ve worked with in a long time. She was extremely helpful and knowledgeable and I highly recommend working with her!"
Annette Reddix
November 22, 2024
"Tamara Bean was professional and knowledgeable, taking the time to explain my options in detail and answering all my questions. Thanks to her expertise, I now have car insurance for me and my daughter and rental insurance that fits my budget truly appreciate her I highly recommend State Farm Insurance Thank you so much Tamara 🥰🙏🏾"
Shaena Flanagan
October 2, 2024
"I had an amazing experience working with Dwan Bell at State Farm! From the moment I walked in, I was greeted warmly and felt valued as a customer. She took the time to explain all of my insurance options in a way that was easy to understand and made sure I was getting the best coverage for my needs. The customer service was outstanding—every question I had was answered promptly, and Dwan was always just a phone call away when I needed assistance. It’s clear that she truly cares about her clients and goes above and beyond to ensure everything is handled smoothly.I highly recommend Dwan and the team at State Farm for anyone looking for top-notch service and personalized attention. A true pleasure to work with!"
"Shaena thank you for such a heartfelt review! We are happy to hear that your experience has been good. Thank you for trusting us with all of your family's insurance needs. "
Amy
September 20, 2024
"Ringmybellagent and have been nothing short of amazing. Whether I stop by the office and ring the bell or call in with a question or update, the team has answered ever question thoroughly and in a timely matter."
"Amy we appreciate your business over the years and thank you for this five-star review!"
Jarod Jackson
September 19, 2024
"Dwan and her team are great people to work with! They have taken good care of me as a customer and provide great advice. I have purchased homeowners insurance and life insurance and very satisfied with services! Great company. Great service."
"Thank you so much for this awesome review! We are happy to serve you and your family for home and life insurance. "
Metasha Young
September 9, 2024
"They provide excellent customer service and are quick to address any issues or concerns."
"Metasha thank you for trusting us to take care of your insurance needs. It's our goal to always move quickly to assist. "
Caitlin Capporelli
August 7, 2024
"Was so easy from start to finish. Mia who helped me enroll was beyond helpful and kind."
"Caitlin thank you for taking the time to give such an awesome review! We look forward to assisting with all of your insurance needs. "
Kamrye Grayson
August 6, 2024
"I've been with State Farm for years and they never miss a beat. Tamara always come through and is wiling to help myself and my husband with whatever we need. Johnson Bell is the best State Farm"
"Kamrye we appreciate your business over the years and thank you for taking the time to share your experience with us. I hope we continue to meet your expectations. "
Kevin Foster
August 5, 2024
"Great, fast and competent service."
"Kevin thank you for this awesome five-star review! "
Angela Miller
June 27, 2024
"The way this location conducts business seems to be a little shady. I’ve had them since 21, with one claim this year in May for my roof. I initially had home and auto but the auto coverage became astronomical for no reason and when I questioned them about it they had no explanation so I moved that to another company. The customer relations representative Rakia called me yesterday to ask if I’ve received a letter in the mail from them, knowing I haven’t. When I asked what letter, she stated that they won’t be covering my home anymore and my coverage will end next month. When I asked about a remaining claims payment she started talking about if I didn’t know where I could get insurance she could recommend some other places. Why would I take any recommendations from y’all? All because I called State Farm myself and their adjuster came out and my roof was leaking in two places the day she came out! What’s the purpose of insurance if I pay y’all for 3 years and you drop me immediately after one claim. Not to mention my roof was more than the adjuster quoted and I went with the cheapest option and I had to pay the remaining balance out of pocket!"
Stevie Mays
May 24, 2024
"Although I never been inside, the young lady Mia gave me excellent customer service, she told me preety much told me bout everything state farm could offer, I highly recommend anybody to state farm, especially that particular one, Mia again thank you for your help...."
"Stevie thank you for this awesome review. I certainly hope we get to see you in the office some time so that we can make you feel welcomed! "
tiffany warren
May 14, 2024
"Always provide great service. All of the ladies are very professional and helpful!! I would recommend this location to anyone."
"Tiffany thank you for trusting us with all your insurance needs over the years! We appreciate your five-star review. "
Akila Kidd
May 13, 2024
"Love that company and the staff , everyone need a raise."
"Thank you Akila and we agree! We appreciate you trusting us to assist with all your insurance needs. "
ggonzalez5121
May 9, 2024
"The customer service was excellent the help I needed was resolved and also explained to me I was very satisfied"
"Thank you for the awesome comments. "
Billy Shaw
April 25, 2024
"Lauren, State Farm agent is positive, patient, Very knowledgeable and extremely helpful."
"Billy thank you for this awesome review! Our goal is to educate our clients."
jessica Elliott
April 24, 2024
"I've been with State Farm Insurance for several years and have always been impressed by their professionalism and responsiveness. Recently, when I needed to make some changes, they handled it swiftly. I truly appreciate the peace of mind they provide. Tamara Bean is wonderful. Highly recommend!"
"Jessica thanks for being an awesome customer! Our goal is to keep impressing you. "
Gwen Johnson
April 24, 2024
"My agent is always is available. Best customer service ever!!!! I’m very pleased."
"Gwen thank you for your kind words of review! We appreciate having you as a client."
SIR castaneda
April 23, 2024
"I want give Lauren silva big thank you n recognition for the great out standing customer service need more agents like her Yall have blessed day"
Craig McKay
April 22, 2024
"Lauren was referred to me by a good friend. She was great. I recommend that you, use her."
Lionel Allen
April 22, 2024
"Dwan Johnson-Bell and her team are knowledgeable and responsive and take great care of their clients."
Trinette
April 19, 2024
"Great Service at this location. They go the extra mile to help you."
Albert Haulcy
April 18, 2024
"State Farm is awesome. God bless all the people at State Farm."
Ray Alexander
April 18, 2024
"Good customer service and very helpful"
Dawn Dunmars
April 18, 2024
"Dwan Johnson-Bell is the best State Farm agent I've ever had in IL!! I highly encourage anyone requiring platinum service to purchase their insurance products from this stellar black-owned FEMALE agency. She and her amazing team (especially Mia) are super responsive, customer-focused, knowledgeable, and consistently go above and beyond to provide personalized coverage at the most competitive rates."
Angelene Johnson
March 23, 2024
"New car insured"