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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lo S

December 12, 2024

5  out of  5
rating by Lo S
"Nikole was the absolute best! Please google your local State Farm offices for the best rate possible! But hands down Nikole was the best representative I’ve worked with in a long time. She was extremely helpful and knowledgeable and I highly recommend working with her!"
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Annette Reddix

November 22, 2024

5  out of  5
rating by Annette Reddix
"Tamara Bean was professional and knowledgeable, taking the time to explain my options in detail and answering all my questions. Thanks to her expertise, I now have car insurance for me and my daughter and rental insurance that fits my budget truly appreciate her I highly recommend State Farm Insurance Thank you so much Tamara 🥰🙏🏾"
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Shaena Flanagan

October 2, 2024

5  out of  5
rating by Shaena Flanagan
"I had an amazing experience working with Dwan Bell at State Farm! From the moment I walked in, I was greeted warmly and felt valued as a customer. She took the time to explain all of my insurance options in a way that was easy to understand and made sure I was getting the best coverage for my needs. The customer service was outstanding—every question I had was answered promptly, and Dwan was always just a phone call away when I needed assistance. It’s clear that she truly cares about her clients and goes above and beyond to ensure everything is handled smoothly.I highly recommend Dwan and the team at State Farm for anyone looking for top-notch service and personalized attention. A true pleasure to work with!"
We responded:
"Shaena thank you for such a heartfelt review! We are happy to hear that your experience has been good. Thank you for trusting us with all of your family's insurance needs. "
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Amy

September 20, 2024

5  out of  5
rating by Amy
"Ringmybellagent and have been nothing short of amazing. Whether I stop by the office and ring the bell or call in with a question or update, the team has answered ever question thoroughly and in a timely matter."
We responded:
"Amy we appreciate your business over the years and thank you for this five-star review!"
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Jarod Jackson

September 19, 2024

5  out of  5
rating by Jarod Jackson
"Dwan and her team are great people to work with! They have taken good care of me as a customer and provide great advice. I have purchased homeowners insurance and life insurance and very satisfied with services! Great company. Great service."
We responded:
"Thank you so much for this awesome review! We are happy to serve you and your family for home and life insurance. "
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Metasha Young

September 9, 2024

5  out of  5
rating by Metasha Young
"They provide excellent customer service and are quick to address any issues or concerns."
We responded:
"Metasha thank you for trusting us to take care of your insurance needs. It's our goal to always move quickly to assist. "
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Caitlin Capporelli

August 7, 2024

5  out of  5
rating by Caitlin Capporelli
"Was so easy from start to finish. Mia who helped me enroll was beyond helpful and kind."
We responded:
"Caitlin thank you for taking the time to give such an awesome review! We look forward to assisting with all of your insurance needs. "
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Kamrye Grayson

August 6, 2024

5  out of  5
rating by Kamrye Grayson
"I've been with State Farm for years and they never miss a beat. Tamara always come through and is wiling to help myself and my husband with whatever we need. Johnson Bell is the best State Farm"
We responded:
"Kamrye we appreciate your business over the years and thank you for taking the time to share your experience with us. I hope we continue to meet your expectations. "
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Kevin Foster

August 5, 2024

5  out of  5
rating by Kevin Foster
"Great, fast and competent service."
We responded:
"Kevin thank you for this awesome five-star review! "
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Angela Miller

June 27, 2024

1  out of  5
rating by Angela Miller
"The way this location conducts business seems to be a little shady. I’ve had them since 21, with one claim this year in May for my roof. I initially had home and auto but the auto coverage became astronomical for no reason and when I questioned them about it they had no explanation so I moved that to another company. The customer relations representative Rakia called me yesterday to ask if I’ve received a letter in the mail from them, knowing I haven’t. When I asked what letter, she stated that they won’t be covering my home anymore and my coverage will end next month. When I asked about a remaining claims payment she started talking about if I didn’t know where I could get insurance she could recommend some other places. Why would I take any recommendations from y’all? All because I called State Farm myself and their adjuster came out and my roof was leaking in two places the day she came out! What’s the purpose of insurance if I pay y’all for 3 years and you drop me immediately after one claim. Not to mention my roof was more than the adjuster quoted and I went with the cheapest option and I had to pay the remaining balance out of pocket!"
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Stevie Mays

May 24, 2024

5  out of  5
rating by Stevie Mays
"Although I never been inside, the young lady Mia gave me excellent customer service, she told me preety much told me bout everything state farm could offer, I highly recommend anybody to state farm, especially that particular one, Mia again thank you for your help...."
We responded:
"Stevie thank you for this awesome review. I certainly hope we get to see you in the office some time so that we can make you feel welcomed! "
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tiffany warren

May 14, 2024

5  out of  5
rating by tiffany warren
"Always provide great service. All of the ladies are very professional and helpful!! I would recommend this location to anyone."
We responded:
"Tiffany thank you for trusting us with all your insurance needs over the years! We appreciate your five-star review. "
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Akila Kidd

May 13, 2024

5  out of  5
rating by Akila Kidd
"Love that company and the staff , everyone need a raise."
We responded:
"Thank you Akila and we agree! We appreciate you trusting us to assist with all your insurance needs. "
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ggonzalez5121

May 9, 2024

5  out of  5
rating by ggonzalez5121
"The customer service was excellent the help I needed was resolved and also explained to me I was very satisfied"
We responded:
"Thank you for the awesome comments. "
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Billy Shaw

April 25, 2024

5  out of  5
rating by Billy Shaw
"Lauren, State Farm agent is positive, patient, Very knowledgeable and extremely helpful."
We responded:
"Billy thank you for this awesome review! Our goal is to educate our clients."
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jessica Elliott

April 24, 2024

5  out of  5
rating by jessica Elliott
"I've been with State Farm Insurance for several years and have always been impressed by their professionalism and responsiveness. Recently, when I needed to make some changes, they handled it swiftly. I truly appreciate the peace of mind they provide. Tamara Bean is wonderful. Highly recommend!"
We responded:
"Jessica thanks for being an awesome customer! Our goal is to keep impressing you. "
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Gwen Johnson

April 24, 2024

5  out of  5
rating by Gwen Johnson
"My agent is always is available. Best customer service ever!!!! I’m very pleased."
We responded:
"Gwen thank you for your kind words of review! We appreciate having you as a client."
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SIR castaneda

April 23, 2024

5  out of  5
rating by SIR castaneda
"I want give Lauren silva big thank you n recognition for the great out standing customer service need more agents like her Yall have blessed day"
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Craig McKay

April 22, 2024

5  out of  5
rating by Craig McKay
"Lauren was referred to me by a good friend. She was great. I recommend that you, use her."
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Lionel Allen

April 22, 2024

5  out of  5
rating by Lionel Allen
"Dwan Johnson-Bell and her team are knowledgeable and responsive and take great care of their clients."
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Trinette

April 19, 2024

5  out of  5
rating by Trinette
"Great Service at this location. They go the extra mile to help you."
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Albert Haulcy

April 18, 2024

5  out of  5
rating by Albert Haulcy
"State Farm is awesome. God bless all the people at State Farm."
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Ray Alexander

April 18, 2024

5  out of  5
rating by Ray Alexander
"Good customer service and very helpful"
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Dawn Dunmars

April 18, 2024

5  out of  5
rating by Dawn Dunmars
"Dwan Johnson-Bell is the best State Farm agent I've ever had in IL!! I highly encourage anyone requiring platinum service to purchase their insurance products from this stellar black-owned FEMALE agency. She and her amazing team (especially Mia) are super responsive, customer-focused, knowledgeable, and consistently go above and beyond to provide personalized coverage at the most competitive rates."
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Angelene Johnson

March 23, 2024

5  out of  5
rating by Angelene Johnson
"New car insured"